Arbogast RV Rocks!

We bought our RV from Arbogast RV located in Troy, Ohio. It was by a wide margin, the best buying and service experience we’ve ever had! Here’s the review we wrote for them.

Sold! - Copyright © Timm & Theresa Martin

Here is a copy of the review we wrote.

This was the best major buying experience we’ve ever had. Ed Cross was patient, helpful and courteous. He listened to what we wanted, showed us his inventory and let us take time to think and consider the options. We found what we wanted (we’ve been looking for awhile and had done a ton of research) so we decided to buy a used Hurricane that day. He didn’t haggle with us. We offered what we thought was a reasonable price below the sticker price and he accepted it. Done! That simple! The price was EXCELLENT too. We did our homework before and after and we got a very, very good deal. And the RV has only 8000 miles on it and is running and operating perfectly. Ed followed through on all commitments, even replacing a little sliding screen door cover that was not operating perfectly and gave us a big travel atlas. Those little touches mean a lot, so thank you Ed. The unit was spotless when we arrived to pick it up. It looked and smelled brand new even though it is a 2006. Justine Walden then spent 3 hours walking us though … we’ve ever had. Ed Cross was patient, helpful and courteous. He listened to what we wanted, showed us his inventory and let us take time to think and consider the options. We found what we wanted (we’ve been looking for awhile and had done a ton of research) so we decided to buy a used Hurricane that day. He didn’t haggle with us. We offered what we thought was a reasonable price below the sticker price and he accepted it. Done! That simple! The price was EXCELLENT too.

We did our homework before and after and we got a very, very good deal. And the RV has only 8000 miles on it and is running and operating perfectly. Ed followed through on all commitments, even replacing a little sliding screen door cover that was not operating perfectly and gave us a big travel atlas. Those little touches mean a lot, so thank you Ed.

The unit was spotless when we arrived to pick it up. It looked and smelled brand new even though it is a 2006. Justine Walden then spent 3 hours walking us though everything. We’ve never had an RV so we asked tons of questions. He explained everything, turned on everything and was thoughtful, patient and thorough in his instructions. We took 7 pages of notes to make sure we can replicate what we learned.

Then, Justine walked us through the store and showed us what to buy and explained the options and pros and cons of our choices. He told us things we didn’t know, like why you need RV special toilet paper and why ceiling vent covers are helpful to have. Again, he did such an outstanding job. Justine does great work and would be an asset to any business.

Karen Cole was our finance person. We researched and found better financing at Bank of America than what Karen was offering. But then we found out that Arbogast uses BofA as one of their financers. The good news is Karen was able to take our BofA rates and then get a little bit better rate. She made the finance process easy and we were satisfied.

Finally, as we were walking out, some senior person (the owner?) stopped to congratulate us and thank us for our business. I saw this man again as we drove off the lot. He waved and smiled and I gave him a thumbs up. Great job, Arbogast, great experience from the second we walked on the lot to when we drove away in our beautiful RV. The RV is in perfect working condition and we could not be happier with our experience at Arbogast!

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